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Pokémon Vortex

Bug missing pichu (christmas)

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So, I'm helping my brother (ign Orpheu) to hatch some eggs, and yesterday I put a 24hr to hatch. the period is over and it shows that hatched a pichu (christmas), but it doesn't appear in the pokemons of the account. he already hatched two more pichus and one he evolved (3 in total, counting the one that doesn't appear). Can someone help me? thanks.

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Did you search in your account? Go to view all your Pokemons and type pichu Christmas in search box. Enter even if it shows there is no such option in the suggestion. It must be a special type of Pokemon. 

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