Sobbler Posted September 19, 2020 Share Posted September 19, 2020 When I press the "Explore" button on the new Pokemon Vortex and it says I have lost the connection to the game server. I have tried reloading the page like it is suggesting, and it does not work. I have also tried changing internet and even "x"ing out of the page and bring the page back up. Any suggestions? I am sad I cannot play the new Pokemon Vortex. Please help me. Link to post Share on other sites More sharing options...
omg414 Posted September 19, 2020 Share Posted September 19, 2020 Try clearing your browsing history and cache. Or maybe there was some problem with your end that is your connection issues. 1 Link to post Share on other sites More sharing options...
Developer flamescape Posted September 24, 2020 Developer Share Posted September 24, 2020 I'm not sure what is causing problems for you. Are you using an up-to-date modern browser such as Chrome or Firefox? Do you have a reliable, stable internet connection? We updated the map system yesterday with some fixes for network-related issues. Can you try again and see if the problem still occurs? 1 Link to post Share on other sites More sharing options...
Sobbler Posted September 26, 2020 Share Posted September 26, 2020 I am playing on Google Chrome and I have a stable Internet Connection. And I tried again, it still happened. Also just curios, like my pfp? Link to post Share on other sites More sharing options...
Sobbler Posted September 26, 2020 Share Posted September 26, 2020 On 9/24/2020 at 12:07 PM, flamescape said: I'm not sure what is causing problems for you. Are you using an up-to-date modern browser such as Chrome or Firefox? Do you have a reliable, stable internet connection? We updated the map system yesterday with some fixes for network-related issues. Can you try again and see if the problem still occurs? I am playing on Google Chrome and I have a stable Internet Connection. And I tried again, it still happened. Actually, this time, it says "Connection Lost Please Wait....." instead. Also just curios, like my pfp? 1 Link to post Share on other sites More sharing options...
Developer flamescape Posted September 27, 2020 Developer Share Posted September 27, 2020 What version of Chrome are you using? and what operating system? Can you try using a different browser like Firefox and see if that helps? Link to post Share on other sites More sharing options...
Sobbler Posted September 27, 2020 Share Posted September 27, 2020 16 hours ago, flamescape said: What version of Chrome are you using? and what operating system? Can you try using a different browser like Firefox and see if that helps? I do not know what version of Chrome I am using, and what do u mean by what operating system? I will try to use a different browser. Thx for your help! Link to post Share on other sites More sharing options...
Sobbler Posted September 27, 2020 Share Posted September 27, 2020 16 hours ago, flamescape said: What version of Chrome are you using? and what operating system? Can you try using a different browser like Firefox and see if that helps? It did not work. I tried using Microscoft, but it did not work. Link to post Share on other sites More sharing options...
Developer flamescape Posted September 27, 2020 Developer Share Posted September 27, 2020 2 hours ago, Sobbler said: what do u mean by what operating system? Are you playing on Mac? Windows? Android? Also, which version? e.g. Windows 10? Windows XP? 2 hours ago, Sobbler said: I tried using Microscoft Try using Firefox. Link to post Share on other sites More sharing options...
Sobbler Posted September 28, 2020 Share Posted September 28, 2020 16 hours ago, flamescape said: Are you playing on Mac? Windows? Android? Also, which version? e.g. Windows 10? Windows XP? Try using Firefox. Windows 10 and I do not have Firefox. Link to post Share on other sites More sharing options...
ATHARAVA2306 Posted September 30, 2020 Share Posted September 30, 2020 On 9/28/2020 at 5:28 PM, Sobbler said: Windows 10 and I do not have Firefox. Just go on Chrome and search firefox.com you will go the web browser and then try playing 1 2 Link to post Share on other sites More sharing options...
Sobbler Posted October 1, 2020 Share Posted October 1, 2020 19 hours ago, ATHARAVA2306 said: Just go on Chrome and search firefox.com you will go the web browser and then try playing Yes but then I have to download Firefox, and I dont want to download it just for Pokemon Vortex, no offence. Link to post Share on other sites More sharing options...
Developer flamescape Posted October 3, 2020 Developer Share Posted October 3, 2020 On 10/1/2020 at 12:56 PM, Sobbler said: Yes but then I have to download Firefox, and I dont want to download it just for Pokemon Vortex, no offence. I'm just trying to figure out if it's a problem with your browser, computer or network. If you are willing to try Firefox, it would help us to diagnose the issue. Link to post Share on other sites More sharing options...
Sobbler Posted October 15, 2020 Share Posted October 15, 2020 On 10/3/2020 at 7:39 PM, flamescape said: I'm just trying to figure out if it's a problem with your browser, computer or network. If you are willing to try Firefox, it would help us to diagnose the issue. IT WORKED ON FIREFOX!!!! YYYYYYEAAAHHH. And it is also working on Google... What does that mean? 1 Link to post Share on other sites More sharing options...
Developer flamescape Posted October 15, 2020 Developer Share Posted October 15, 2020 I'm glad you managed to get it working. 1 Link to post Share on other sites More sharing options...