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Yui-

Live map stuck on white screen

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Hi guys! just want to ask if you're familiar with this kind of error in live map. My live map is always stuck on white screen and I can't seem to load the live map.. Any help would be appreciated. 

 

Thanks!

 

IGN: Yui-

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I'm using Google Chrome in Windows 8.1 Pro. The thing is, I can connect with no problem on my phone using Data connection. But when I'm using our internet on PC at home, I get stuck on white screen. My brother said maybe because we're using a proxy server connection and I'm not very much familiar with it. Does it have to do with that?

 

Thanks so much!

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Hi,

 

That is a possibility. The map system uses a technology called "Web Sockets" which isn't supported by all proxy servers.

 

I don't know your internet configuration but you might want to try disabling the proxy if possible.

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