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Pokémon Vortex

Bug please help me with my problem.

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Posted (edited)

Sorry for naming it, I've been waiting 5 days for your answer please, I promise it will be the last time.

Sorry for the inconvenience @flamescape, I need your help with my next problem, I created my account since 2014 of pokemon vortex v3, I stopped playing it for personal reasons and after a while I am playing it again.
I remember having several strong Pokemon, including Shiny Primal Kyogre and Shiny Primal Groudon, and other Pokemon that disappeared out of nowhere.
Log in to my account again, I did not find most of my Pokémon including the ones I mentioned before. These two pokemon, which I remember I got at an event and took a long time to get.
I wouldn't know why they disappeared, I don't know if it's a bug or they were stolen from me. Please I need help from you, if there is any way to get it back. Please if possible only my Shiny Kyogre primal and my shiny groudon primal, which are the ones that cost me the most to get them.
Sorry for talking about this again.
I await your response thank you very much.

Edited by jhorib
there was no response from any admin.
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