iWasted10bucks

I got banned and I'm not sure why. I have had the account for ages and have enjoyed building on it over the years. I have known Pokemon Vortex for years, thanks to my older brother. I was excited to see all the different versions since V2. I had no idea there was a ban feature. I don't know how long it will last for. Is it permanent and can I have an explanation? Can the ban be uplifted?