ATHARAVA2306 Posted October 19, 2020 Share Posted October 19, 2020 (edited) I went to explore to catch some Pokemons but when I got in the map all the text was overlayed with Black color. I would have added the screenshot but I don't know how !! I couldn't see the image of the Pokemon and also couldn't see the name because of the Black overlay. https://photos.app.goo.gl/ZKTeTFnHaBRtuptV9 Please fix this problem. I could have lost an Mystic Arceus because of this. Edited October 19, 2020 by ATHARAVA2306 Link to post Share on other sites More sharing options...
Developer Patrick Posted October 19, 2020 Developer Share Posted October 19, 2020 If you couldn’t see the image or names of Pokemon, how do you know you missed a Mystic Arceus?... 1 1 Link to post Share on other sites More sharing options...
Developer flamescape Posted October 19, 2020 Developer Share Posted October 19, 2020 Does it still happen when you reload the page? Link to post Share on other sites More sharing options...
ATHARAVA2306 Posted October 19, 2020 Share Posted October 19, 2020 Actually, I could only see the pokeball which comes beside the name, which indicates if I have caught the Pokemon or not, in the Mystic Arceus the pokeball was not coming, so I thought why to take chances, I went to battle with the Pokemon and discovered that the pokemon was Mystic Arceus Link to post Share on other sites More sharing options...
ATHARAVA2306 Posted October 19, 2020 Share Posted October 19, 2020 1 minute ago, flamescape said: Does it still happen when you reload the page? I used the explore twice after that it was still happening, so I haven't used the explore yet after what happened, I am training my Pokemons right now Link to post Share on other sites More sharing options...
ATHARAVA2306 Posted October 19, 2020 Share Posted October 19, 2020 6 minutes ago, Patrick said: If you couldn’t see the image or names of Pokemon, how do you know you missed a Mystic Arceus?... I haven't written that " I missed the Arceus ", I have written " I could have missed " There is a difference between them Link to post Share on other sites More sharing options...
ATHARAVA2306 Posted October 19, 2020 Share Posted October 19, 2020 @Patrick @flamescape Please reply. 1 Link to post Share on other sites More sharing options...
Developer flamescape Posted October 19, 2020 Developer Share Posted October 19, 2020 4 minutes ago, ATHARAVA2306 said: I used the explore twice after that it was still happening, so I haven't used the explore yet after what happened, I am training my Pokemons right now Ok I recommend rebooting your phone and try again. Failing that - try another web browser. I have not been able to reproduce the issue on my side. If you can give me steps to reproduce the issue then I will look into it further. Link to post Share on other sites More sharing options...
ATHARAVA2306 Posted October 19, 2020 Share Posted October 19, 2020 12 minutes ago, Patrick said: If you couldn’t see the image or names of Pokemon, how do you know you missed a Mystic Arceus?... And in the link of the photo, you can see that the image of Shroomish is visible but after this Shroomish, I couldn't see the image of the pokemons also. I would have provided the screenshot but I didn't took it because I had been searching for Arceus for many days and after Shroomish I encountered Arceus only. Link to post Share on other sites More sharing options...
ATHARAVA2306 Posted October 19, 2020 Share Posted October 19, 2020 Just now, flamescape said: Ok I recommend rebooting your phone and try again. Failing that - try another web browser. I have not been able to reproduce the issue on my side. If you can give me steps to reproduce the issue then I will look into it further. I didn't do it intentionaly. I woke from my nap and checked my vortex account and went to explore. This was the first thing I saw. At first I thought that the account was hacked, so I logged out and logged in again but the problem was still there. So I took a screenshot to post on forums and went to check all my Pokemons and money. Then I came back to explore and started searching for Pokemons as there were no changes in my account. After I caught the mystic Arceus I posted this forum. Link to post Share on other sites More sharing options...
ATHARAVA2306 Posted October 19, 2020 Share Posted October 19, 2020 8 minutes ago, flamescape said: Ok I recommend rebooting your phone and try again. Failing that - try another web browser. I have not been able to reproduce the issue on my side. If you can give me steps to reproduce the issue then I will look into it further. I rebooted the phone right now. The problem has gone. Thanks @flamescape Link to post Share on other sites More sharing options...
